Wednesday, August 14, 2013

Azure subscription migration process

 

I had a windows Live ID linked to my MSDN subscription, when changing jobs my former employer motion10 was so kind to keep the subscription active for a short period, allowing me to migrate my subscription to my new employer Caesar.

Hereby the steps for this process to succeed

  • The first requirement is that the bill has been paid Smile

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  • Determine the current and new subscription ids

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  • Contact Microsoft support (from within the portal)

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Choose the subscription for which the ticket is created

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Choose the type of support call (subscription transfer-migration)

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  • The new subscription must be bound to the same Live ID for the migration to work

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  • The destination subscription may not contain any artefacts, so be careful with an Active Directory as this is created and active for all your subscriptions linked to your LiveID

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  • In my case the Active Directory was causing an issue, fortenately, the backend team is prepared for this type of migration

“I will now go ahead and work with my backend team to do a force migration so that we can complete your request. This might take 48 to 72hrs.”

  • As my previous subscription was an US based I could use the Azure Store, my new subscription is Europe based, so these apps are not migrated (adding to the complexity)

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  • In the end it took 4 days to complete the entire migration, giving the priority (medium) and complexity I think that´s good!
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    HTH,

    Sander

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